For managers and Supervisors

Workplace Conversations

You have two jobs! Simultaneously, you need to manage work AND lead people. Workplace Conversations is the course that helps you connect the dots and be more effective by putting PEOPLE first. This is a certificate program, and your final exam will be graded by an instructor who will also give you personalized feedback and coaching on continued development. 

This course has 8 hours of video and quick-read content, quizzes, bonus resources, an optional workbook, and job aids. This is a Certificate course with instructor support offered. 
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Unleash your leadership potential!

You will learn how to:
  • Build communication, candor and critical thinking skills
  • Set expectations, give feedback, delegate and coach for development
  • Manage change, resolve conflict and motivate others
  • Increase personal effectiveness, credibility, trust and leadership presence

Outline of the Complete Course

Optional: Get the Course Workbook from Amazon

4-color workbook with glossy cover. 116 pages for reflection exercises, note-taking, graphics, and bonus resources. Ideal for those who learn by taking notes and for those who want a long-term, desktop resource. 

Meet the instructor

Deb Calvert

Deb Calvert is the founder of People First Productivity Solutions and the instructional designer for People First Leadership Academy courses. Deb and PFPS have been building organizational strength by putting PEOPLE first since 2005. Deb has been named one of the "65 Most Influential Women in Business" by Treeline and is a charter member in the Sales Hall of Fame. Her bestselling books, BrightTALK and YouTube Channels, award-winning blogs, and workshops have helped thousands of people like you who want to become better leaders, stronger contributors, and generally more effective (both professionally and personally!).  
Patrick Jones - Course author

What recent grad say about Workplace Conversations

This course covers a wide range of critical skills applicable to both managing and leading people. As a busy professional, I feel the format delivers the content in a way that is easy to absorb. The people first approach is my favorite part, and the resources that are offered through this course are right on with what I need to continue building my skills in managing and leading.
- Jack L., Logistics Manager
I have been in management roles and have never been taught anything close to the 3W feedback method. I wish it was something that I was taught sooner in life as it is a method that I am not only using with my direct reports at work but have been able to apply this at home, even at home with my son. I am so thankful that I was able to learn something so essential!
- Lauren S., Phone Room Supervisor